--- title: The Rippleshot Data Breach Blog | Friendly Fraud description: Friendly Fraud | Data Breach News and Updates From the Rippleshot Team --- [![Rippleshot_logo-432x144](https://info.rippleshot.com/hs-fs/hubfs/Brand%20Logos/Rippleshot_logo-432x144.png?width=200&name=Rippleshot_logo-432x144.png)](https://rippleshot.com/) - Solutions - [Sonar for Card Processors](https://rippleshot.com/sonar-card-processors/) - [Sonar for Card Issuers](https://rippleshot.com/sonar/) - [Rules Assist for Card Issuers](https://rippleshot.com/rules-assist/) - [About Us](https://rippleshot.com/about) - [Careers](https://rippleshot.com/careers) - [Press](https://rippleshot.com/press/) - [Blog](https://info.rippleshot.com/blog) - [Contact Us](https://rippleshot.com/contact-us) - [Knowledge Center](https://rippleshot.com/knowledge-center) ![Rippleshot_Blog_Image](https://info.rippleshot.com/hs-fs/hubfs/Rippleshot_Blog_Image.png?width=3000&name=Rippleshot_Blog_Image.png "Rippleshot_Blog_Image") # Rippleshot Blog ## [The Top 11 Stats of 2016](https://info.rippleshot.com/blog/the-top-11-stats-of-2016) Posted by [Sid Khaitan](https://info.rippleshot.com/blog/author/sid-khaitan) on Nov 11, 2016 6:57:36 AM - [Tweet](https://twitter.com/share) [![](https://info.rippleshot.com/hubfs/Stock_Photos/AdobeStock_71560995.jpeg)](https://info.rippleshot.com/blog/the-top-11-stats-of-2016) It’s safe to say that 2016 has been a year of heightened turmoil for the payments and security industry. With the aftermath of EMV implementation, a sharp rise in data breaches, and unprecedented fraud losses by issuers, we know that this year has kept you busy. The good news is, we’re [here to help](http://www.rippleshot.com/about-us/). In order to save you time, we have compiled a list of key statistics that paint the bigger picture of the industry as a whole. Follow the Rippleshot Team as we take you through the Top 11 Stats of 2016. [Read More](https://info.rippleshot.com/blog/the-top-11-stats-of-2016) 0 Comments [Click here to read/write comments](https://info.rippleshot.com/blog/the-top-11-stats-of-2016#comments-listing) Topics: [EMV](https://info.rippleshot.com/blog/topic/emv), [Fraud](https://info.rippleshot.com/blog/topic/fraud), [Cybersecurity](https://info.rippleshot.com/blog/topic/cybersecurity), [E-Commerce](https://info.rippleshot.com/blog/topic/e-commerce), [Friendly Fraud](https://info.rippleshot.com/blog/topic/friendly-fraud), [CFPB](https://info.rippleshot.com/blog/topic/cfpb), [Payments](https://info.rippleshot.com/blog/topic/payments) ## [Fraud By Customer](https://info.rippleshot.com/blog/fraud-by-customer-friendly-fraud) Posted by [Sid Khaitan](https://info.rippleshot.com/blog/author/sid-khaitan) on Oct 19, 2016 3:15:10 PM - [Tweet](https://twitter.com/share) [![](https://info.rippleshot.com/hubfs/Stock_Photos/FriendlyFraudTitlePic.png)](https://info.rippleshot.com/blog/fraud-by-customer-friendly-fraud) We know it’s hard to believe, but sometimes even your beloved customers have malicious intentions. According to a [newly published whitepaper by Radial](https://www.radial.com/sites/default/files/AreYourCustomersCommittingFraud.pdf), the majority of eCommerce fraud originates from cyber criminals, who use compromised payment data to make unauthorized transactions, and make managing eCommerce fraud extremely challenging. Merchants are forced to constantly balance [risk exposure with customer disturbances](https://info.rippleshot.com/blog/the-two-long-term-consequences-of-data-breaches), heavily invest in fraud detection technologies, and dedicate resources to preventing fraud. However, what happens when the **customer is the one committing fraud**? Commonly known as “friendly fraud”, this type of first party fraud is when customers transact online, and then claim their purchase was unauthorized. Follow the Rippleshot Team as we quantify how much friendly fraud has been costing merchants (quick teaser- **billions**), and the steps merchants should take to avoid it. [Read More](https://info.rippleshot.com/blog/fraud-by-customer-friendly-fraud) 0 Comments [Click here to read/write comments](https://info.rippleshot.com/blog/fraud-by-customer-friendly-fraud#comments-listing) Topics: [Compromises](https://info.rippleshot.com/blog/topic/compromises), [Fraud](https://info.rippleshot.com/blog/topic/fraud), [Cybersecurity](https://info.rippleshot.com/blog/topic/cybersecurity), [E-Commerce](https://info.rippleshot.com/blog/topic/e-commerce), [Friendly Fraud](https://info.rippleshot.com/blog/topic/friendly-fraud) [All posts](https://info.rippleshot.com/blog/all) ### Learn More About Rippleshot [![](https://embed-ssl.wistia.com/deliveries/4ffe0c4886f163639d848844ae57bb91cd3a42a9.jpg?image_play_button=true&image_play_button_color=4cacd7e0&image_crop_resized=300x168)](https://fast.wistia.net/embed/iframe/6c1d59sfj1?popover=true) ### Get Rippleshot Articles Via Email ### Most Popular Posts ### Posts by Topic - [Fraud (111)](https://info.rippleshot.com/blog/topic/fraud) - [Industry News (97)](https://info.rippleshot.com/blog/topic/industry-news) - [Data Breach Ripples (71)](https://info.rippleshot.com/blog/topic/data-breach-ripples) - [Compromises (37)](https://info.rippleshot.com/blog/topic/compromises) - [E-Commerce (30)](https://info.rippleshot.com/blog/topic/e-commerce) - [Data Analytics (29)](https://info.rippleshot.com/blog/topic/data-analytics) - [EMV (28)](https://info.rippleshot.com/blog/topic/emv) - [Cybersecurity (26)](https://info.rippleshot.com/blog/topic/cybersecurity) - [Data Breach Statistics (20)](https://info.rippleshot.com/blog/topic/data-breach-statistics) - [Rippleshot News (15)](https://info.rippleshot.com/blog/topic/rippleshot-news) - [Machine Learning (12)](https://info.rippleshot.com/blog/topic/machine-learning) - [Regulation (12)](https://info.rippleshot.com/blog/topic/regulation) - [Lawsuits (10)](https://info.rippleshot.com/blog/topic/lawsuits) - [Data Breach Legislation (8)](https://info.rippleshot.com/blog/topic/data-breach-legislation) - [Payments (7)](https://info.rippleshot.com/blog/topic/payments) - [ATM (3)](https://info.rippleshot.com/blog/topic/atm) - [CFPB (3)](https://info.rippleshot.com/blog/topic/cfpb) - [Friendly Fraud (2)](https://info.rippleshot.com/blog/topic/friendly-fraud) - [ACH (1)](https://info.rippleshot.com/blog/topic/ach) - [Cryptography (1)](https://info.rippleshot.com/blog/topic/cryptography) - [PCI (1)](https://info.rippleshot.com/blog/topic/pci) [![R_reversed](https://info.rippleshot.com/hs-fs/hubfs/R_reversed.png?width=109&name=R_reversed.png)](https://rippleshot.com) © Copyright 2020 Rippleshot. 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