The past two years has seen a rapid shift of work to remote and hybrid offices. The statistics show that hackers welcomed that shift and took advantage of the vulnerabilities and gaps in security by businesses.
Nearly half (40%) of merchants are reporting a rise in friendly fraud over the past 12 months, but the majority are struggling to challenge Google Pay and Apple Pay chargebacks successfully, research by Ravelin finds.
According to a biannual analysis released by Experian, e-commerce fraud is on the rise. The company attributed the 30 percent increase in attacks to the United States' transition to more secure EMV chip cards late 2015. Even though at first glance that may seem counterintuitive, their hypothesis makes perfect sense. Here's why.
The continued rise in e-commerce fraud as an expected result of the EMV implementation has put a laser focus on existing fraud solutions in the industry - and their shortcomings. 3D Secure was created over fifteen years ago as a way to increase security for online payments, but has seen its fair share of criticism from all parts of the payment spectrum. In October, EMVCo released the long awaited updated specifications for 3D Secure 2.0. Follow along as we highlight what’s new, important and noteworthy in this much anticipated release.
It’s safe to say that 2016 has been a year of heightened turmoil for the payments and security industry. With the aftermath of EMV implementation, a sharp rise in data breaches, and unprecedented fraud losses by issuers, we know that this year has kept you busy. The good news is, we’re here to help. In order to save you time, we have compiled a list of key statistics that paint the bigger picture of the industry as a whole. Follow the Rippleshot Team as we take you through the Top 11 Stats of 2016.
We know it’s hard to believe, but sometimes even your beloved customers have malicious intentions. According to a newly published whitepaper by Radial, the majority of eCommerce fraud originates from cyber criminals, who use compromised payment data to make unauthorized transactions, and make managing eCommerce fraud extremely challenging. Merchants are forced to constantly balance risk exposure with customer disturbances, heavily invest in fraud detection technologies, and dedicate resources to preventing fraud. However, what happens when the customer is the one committing fraud? Commonly known as “friendly fraud”, this type of first party fraud is when customers transact online, and then claim their purchase was unauthorized. Follow the Rippleshot Team as we quantify how much friendly fraud has been costing merchants (quick teaser- billions), and the steps merchants should take to avoid it.
During March, the Rippleshot Team covered the top locations and trends of e-commerce fraud in a previous blog post, outlining where both the fraudsters and victims of fraud were located. Much of our focus was on warning financial institutions that EMV implementation was not the cure-all to fraud, as fraud, and its impact of customers, was not going anywhere. Some listened, while some countered that their “fraud losses were lower than ever because of EMV”. So although we don’t like to say we told you so…we told you so. Experian’s latest report, published right around the 1-year anniversary of the EMV liability shift, projects 2016 e-commerce fraud attack rates to be at least 15% higher than last year’s total. Learn the Top 10 Riskiest Zip Codes for shipping and billing fraud in our latest blog- “The Where and What of E-Commerce Fraud”.
Quite a bit, it turns out. According to PYMNTS’ Global Fraud Index, from the first quarter of 2015 to the first quarter of 2016, the dollars at risk per every $100 in online sales rose from $1.89 to $7.30, an increase of nearly 400%. Countless publications predicted an increase in fraud in 2016 due to the impact of the messy and slow implementation of EMV, but few, if any, predicted a jump quite like this.
“Those who cannot remember the past are condemned to repeat it”.
This quote couldn’t hold more true when it comes to the EMV liability shift in America. Cybersecurity experts are perplexed regarding the future, scrambling to find clues in order to predict the who, what, when, and why of the EMV roll-out. What they don’t know is that the answers may actually lie within the past, or across the Atlantic Ocean. Most Americans are quick to forget that we were actually one of the latest to adopt the EMV standard, following suit after Africa, the Middle East, Asia, Latin America, and almost all of Europe. So when it comes to painting a picture of the aftermath that will result from widespread adoption of EMV protocols, why don’t we examine our international counterparts more closely? Join us as we discuss European history surrounding EMV adoption, fraud trends that will carry over to America, and the implications of widespread EMV implementation in our latest infographic: The Evolution of European Card Fraud.
By 2019, the global e-commerce market is predicted to be worth US $2.4 Trillion. In short, e-commerce is growing at an unforeseen rate. Unfortunately, it also means that online payment fraud, a notorious companion, will tag along for the ride. In their latest research report, Fraud Trends 2016, WorldPay highlights the key issues at the fore of global risk and fraud prevention, such as perceptions regarding mobile fraud, the use of social media in risk mitigation, and the inability of companies to effectively leverage data.